Directory Listing Policy
1. Objective of Our Public Directory
The directory functions exclusively as an objective public utility designed to help families, professionals, and individuals navigate complex healthcare systems. Our data infrastructure exists to support public access to transparent and un-brokered addiction recovery and substance use treatment resource options across the United States.
2. General Inclusion Sourcing
To ensure absolute comprehensive representation, listings within this directory are proactively aggregated from public state healthcare licensing databases and federal data clearinghouses, including the Substance Abuse and Mental Health Services Administration (SAMHSA.gov).
- Zero Cost for Access: No facility is ever required to make a financial contribution to be included in our index.
- Basic Sourcing: All licensed institutions within our geographic operational boundaries receive a basic descriptive listing free of charge. Inclusion on this platform does not constitute a clinical endorsement or professional recommendation by our organization.
3. Unbiased Algorithmic Neutrality
Our primary search tool operates under strict public-benefit neutrality rules.
- No Pay-For-Placement: Directory query results are strictly generated based on objective search matching parameters selected by the user—such as geographic location, zip code distance, and specific levels of clinical care.
- Algorithm Protection: Facilities cannot pay to manipulate directory search rankings, alter baseline data sorting rules, or artificially bump profiles above organically relevant results.
4. Charitable Sponsorship Framework
As an independent nonprofit organization, our maintenance and data-validation tasks are funded entirely through charitable donations and public grants.
- Sustaining Sponsors: Licensed medical and treatment facilities may choose to support our public-benefit programs through an Unrestricted Charitable Sponsorship.
- Enhanced Informational Profiles: In recognition of their vital mission support, recognized Sustaining Sponsors are granted extended informational layouts on their public profiles (such as embedded virtual media tours, verified clinical staff credentials, and accepted insurance networks) to assist families in conducting thorough research.
- Explicit Boundary Notice: All sponsorship contributions are processed as tax-deductible charitable donations to the extent permitted by law. These contributions do not alter search algorithm ranking rules, reduce compliance reviews, or affect data verification protocols.
5. Compliance & Anti-Brokerage Consumer Safeguards
In strict adherence to federal consumer protection laws and standard healthcare ethics guidelines, this directory enforces an absolute ban on predatory referral mechanisms:
- No Patient Brokering: We do not engage in pay-per-lead models, per-call compensation tracking, or commission-based patient placements.
- Direct Pipeline Safety: All listed facility telephone lines and external website landing pages map directly to the admissions team of the respective licensed facility. We do not use intermediary call centers, hidden tracking phone routes, or external lead aggregation capture networks.
6. Listing Maintenance, Corrections, & Opt-Out
We are committed to absolute data accuracy for public safety.
- Data Verification: Facility operators may contact our administrative compliance team at any time to verify profile accuracy, request correction of historical database errors, or update licensing certifications.
- Removal Rights: If an institution wishes to have its public profiles removed entirely from our directory index, requests may be submitted in writing. All updates or removal requests are handled promptly at no cost to the requesting facility.
Living Water Recovery
Email: info@livingwaterrecovery.org
Website: livingwaterrecovery.org